Founded in 1989, The Pisa Group is a telemarketing company that operates mote than five call centers in Missouri. The company maintains a work force of more than 300 employees. Its call centers are equipped with predictive dialers that develop and execute multiple calling campaigns. The Pisa Group also provides direct management control, database list management, file maintenance, progress detection and account storage solutions. The company serves the publishing industry, as well as offers target marketing, record tracking and inbound services. It is comprised of an association with over 40 newspaper accounts. The Pisa Group additionally organizes cold calling campaigns.
USA 800 can process more than 100,000 calls per day from its three call centers. The company has been recognized as the largest 100-percent employee-owned contact center in the United States. For more than 10 years, Customer Interaction Magazine has named the company a Top 50 Inbound Call Center. USA 800 specializes in managing inbound calls for its target industries. The company s services include customer care, sales and lead acquisition. USA 800 has a location in St. Joseph, Mo.
T-Mobile USA offers a range of wireless voice, messaging and data services. It maintains a staff of more than 36,000 employees and serves over 260 million customers in the United States. The company provides cell phones from various manufacturers, such as Motorola, Nokia, Siemens and Sony Ericsson. T-Mobile USA also offers prepaid, Internet, individual, family and business calling plans. The company provides a variety of accessories, such as batteries, cases, cordless phones and chargers. T-Mobile USA offers online ordering services. Its phones feature touch-screen technology, cameras and sliders. The company is a recipient of the Overall Customer Satisfaction with Wireless Retail Service award. T-Mobile USA is a wholly owned subsidiary of T-Mobile International, which is one of the leading mobile communication companies in the world.
Aegis Communications is among the leaders in business process outsourcing. The company specializes in integrated customer management solutions that address analysis, acquisition, renewals and upgrades. It offers expertise in order provisioning, loyalty programs, business transformation, quality assurance, compliance management and sales verifications. Aegis Communications value-added capabilities include data analytics, Sarbanes-Oxley, operations consulting and implemenation. The company features a global delivery model that enhances program control, visibility and responsiveness. It performs industry-specific services for clients in the communications, industrial, credit card, education, entertainment, financial services, health care, insurance, hospitality and energy markets. Aegis Communications has served various businesses, such as American Express, BellSouth and Western Union. The company is headquartered in Joplin, Mo.
